A small stand on your counter. Customers tap it with their phone and either leave you a Google review or tell you privately what went wrong, so you can fix it that day.
See pricingCustomers hold their phone to the stand. No app, no typing an address, no QR hunting.
One page, two options for everyone: leave a Google review, or send you a private message.
Private messages reach you straight away, by text, email or your team chat, with a way to reply if they left one.
Some review tools quietly steer unhappy customers away from Google. That practice is now illegal in several places and against Google's own policies. Trustap shows every customer the same page. Read how it works.